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FAQ

Below is a list of the most frequently asked questions. If you have a question that is not found on this list, please e-mail us at wjewelry@aol.com. or call us at (504) 525-4855. We are open 7 days a week to better assist you in your jewelry needs.


How do you usually ship items?


How quickly do you process orders?


I am looking for a specific item. Do you have a wish list?


Will I get charged sales tax on my order?


I want to order a ring. Where do I put the ring size information? Do you charge for sizing?


Do you offer appraisals?


Diamonds


Is everything in your store on the website?


Do you offer financing?


Do you offer layaway?


What are the benefits of subscribing to the newsletter?


How do I request a catalog?


Do you offer gift wrapping?


Can I order an item online and pick it up in the store?


I am sending an item as a gift. Can I have the receipt be sent to me and the item be shipped elsewhere?


What is your return policy?


What are your hours, and where are you located?


What is your privacy policy?

I bought an antique ring a couple of years ago and I love it. I would highly recommend Wellington, the people are great and their jewelry is awesome. ... read more

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